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Returns and Exchange
Q. When can I return a product?
You can return a product within 7 days of delivery.
Q. How should I return or exchange a product?
Farjazz has hassle-free return procedure. You can return your item from any of the following mentioned methods.
Q. Which products are non-returnable and non-exchangeable?
All products on Farjazz are returnable or exchangeable except personalized, made to order, altered, worn, washed and imported on-order products.
Q. How long will it take to return or exchange my order?
It will take 10-15 business days to process your return after we received the package.
Q. When will I get my refund?
It will take 8-10 business days to process your refund.
Q7. When can I request for a refund?
You can ask for a refund for your product easily and without any worry if below mentioned conditions are applied.
Q. How will I get my refund?
You can request for a refund considering the mentioned refund conditions. Refund can be carried by any one of the method of your choice. That are:
Q. Will I get refund of my shipping charges also?
Yes, shipping charges will be refunded also along with your package refund.
Q: Will I get a refund of returned shipping charges?
Sorry, shipping charges of returning a product has to be paid by the customer.
Q11: What if I missed the delivery of my returning order?
No issues if you missed the delivery of your return item at first. 3 attempts are carried to deliver your product after that product will not be delivered.
Q12: Can I return a product after 7-Day Return policy?
Return after policy period is not applicable for now. You can use product warranty instead provided along with the item.